I wanted to let you know that I received my hat the other week. A black Shiloh. I must apologize for the delay in my writing to you – the duties of work have gotten into the way of free time. Anyway, I sent in a template for my hat and you called to let me know that I had one of the narrowest heads you had ever seen. During the call you made no promises to me that the hat would fit. When the box arrived, I tore into expecting to find, well, I’m not sure what I was expecting to find. But upon opening the box further and pulling out your work of art, I placed the hat unto my head and was amazed at just how wonderful it felt.
I cannot tell you thanks enough for the fine job you did, my narrow head, notwithstanding. Thanks so much for your attention to detail and fine customer service.